Quality Policy:

Provide innovative design, manufacturing and services to ensure customer satisfaction with high-quality, cost-effective and time-to-market products and services.

Quality Management Principles:

MitraStar continuously maintains its ISO 9001 and TL 9000 certifications, upholding the core spirit of the Seven Quality Management Principles of ISO 9001. With a customer-centric focus as our primary driving force, we reinforce leadership commitment and total employee involvement. Through process-oriented, systematic management, data-driven decision-making, and robust supplier relationship management, we drive continuous improvement and remain dedicated to delivering products and services that meet and exceed customer expectations.

Total Quality Management:

At MitraStar, quality management is categorized into company-wide quality improvement, quality management and verification for all R&D outputs, quality control in manufacturing, supplier quality management and control, and customer quality issue responsiveness and technical support.

Total Quality Management

Total Quality Assurance:

• Advanced equipment and automation to increase test efficiency.
• Seamless product quality assurance from design to production.
• A complete information platform to help in quality management.
• Effectively manage supplier quality on purchasing, quality assurance, parts recognition, and reliability.